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Kolineo

Apparel fulfillment for clothing brands

T-shirts, coats, shoes, accessories: Kolineo provides apparel fulfillment from the arrival of your collections to your customers’ returns, for your online store and your retailers, in Canada and the U.S.

Apparel order packed with tissue paper

What makes apparel fulfillment different

In fashion fulfillment, one style quickly becomes twenty SKUs: every size and color is counted, stored and picked separately. One wrong size means a return, double shipping costs and a disappointed customer. The catalog also changes every season, with collections arriving in large quantities, often by container.

Returns are the second challenge. Clothing bought online comes back more often than most other products, because the size or fit is not right. A return sitting in a box is an item that does not sell during the season, then ends up on clearance.

Fashion also runs on launches, sales and Black Friday. Volumes can spike within days, and a brand running its own warehouse pays all year for the space and staff of its busiest week. Outsourcing apparel warehousing to a 3PL means paying for space and picking as you sell.

Clothing fulfillment at Kolineo

Fulfillment built around sizes, colors and returns.

  • Every size in its place

    Each size and color is a separate SKU, stored and tracked on its own in our warehouse management system.

  • Right size, right color

    99.98% of the orders we pick are accurate, even with a catalog full of sizes, colors and shoe sizes.

  • Returns restocked in 24 hours

    Every return is inspected against your criteria, repackaged if needed and back in stock, usually within 24 hours of arrival.

  • A parcel that looks like your brand

    Tissue paper, thank-you card, sticker: we follow your presentation guidelines on every order.

  • Launches and seasonal peaks

    Our team absorbs the extra orders when a collection drops or on Black Friday, so you don’t have to hire.

  • Canada and the U.S.

    Sherbrooke for Canada, Chicago for the U.S.: your American customers receive domestic shipments, without every parcel crossing the border.

Ecommerce orders being packed in the warehouse

Apparel 3PL for ecommerce and retail

Orders from your Shopify, WooCommerce or Amazon store reach us automatically and ship the same day. Retailer orders are prepared by the case or the pallet following each vendor guide, from the same inventory. See our B2B fulfillment page.

Are your collections made overseas? Your containers can be delivered straight to Sherbrooke or, for stock meant for the U.S., to our warehouse near Chicago. We unload them, check every carton against your packing list, then put your goods away by SKU. Kolineo also coordinates importing and customs clearance.

  • Women’s, men’s and kids’ clothing
  • Footwear and boots
  • Accessories and bags
  • Seasonal collections and limited drops

Apparel fulfillment FAQ

How much does a 3PL cost for a clothing brand?

Pricing depends on the number of orders and items per order, the space you use and your return volume, which is often higher in fashion than elsewhere. A catalog with many sizes and colors mostly takes up shelving rather than full pallets. Our 3PL cost calculator gives a first range, and the quote details every fee.

How do you avoid size and color mistakes?

Each size and color is a separate SKU with its own barcode, and every item is scanned at picking. That is how we pick 99.98% of orders without errors. If your products don’t have barcodes yet, sort it out before your first delivery: see our guide to UPC barcodes.

How do you handle returns and size exchanges?

Every returned garment is inspected against your criteria: tags, stains, odors, packaging. If it can be resold, it is repackaged if needed and back in stock, usually within 24 hours of arrival. The exchange itself comes from your store as a new order, and we ship it like any other. See our returns management service.

My clothing arrives from Asia by container. Can you receive it directly?

Yes. Your containers can be delivered straight to our Sherbrooke warehouse, or to our Chicago warehouse for stock meant for your U.S. customers. We unload them, count and check the goods against your packing list, then put them away by SKU. Kolineo also coordinates importing and customs clearance.

Can you ship my orders to retailers?

Yes, from the same inventory as your online orders. B2B orders are prepared by the case or the pallet following each retailer’s vendor guide: carton labels, advance ship notices, delivery appointments. Kolineo delivers to retailers such as Walmart, Costco and Amazon.

How do you handle a collection launch or Black Friday?

Send us your forecast and your inbound dates before the season. We schedule receiving so the collection is put away and ready before launch, and our team absorbs the extra orders: you don’t have to hire or train temporary staff.

3PL services for other industries

Let’s plan your next collection

Sizes, volumes, returns, retailers: tell us how you operate and we’ll prepare a detailed quote.